Warnify

Help center

Frequently asked questions

Quick answers for merchants setting up Warnify product warnings, age gates, checkout blocking, and consent logs.

Updated July 5, 2026

Setup and features

What does Warnify do?

Warnify helps Shopify merchants show product, cart, and 18+ warning notices, require customer acknowledgment, block checkout when required consent is missing, and keep consent logs for review.

Where do warnings appear?

Warnings can appear in the Warnify product warning block and the Warnify cart warning block. Merchants add those blocks in the Shopify theme editor.

Can I target specific products or variants?

Yes. Rules can target products, variants, product tags, and collections. Product and variant targeting is useful for exact items, while tags and collections are useful for broader catalog groups.

Does Warnify support 18+ modal confirmations?

Yes. The rule editor includes 18+ modal templates for adult confirmation and adult-only product warnings. Merchants can edit the copy before saving the rule.

Can Warnify block checkout?

Yes. When checkout blocking and required acknowledgment are enabled, Warnify writes accepted consent data to cart attributes and the checkout validation function can block checkout until required warnings are accepted.

What is saved in consent logs?

Consent logs store the rule name, rule version, warning title, warning message, checkbox label, accepted status, timestamp, source page, cart token when available, product IDs, variant IDs, and user agent when available.

Can consent logs be exported?

Yes. The consent logs page supports exports so merchants can review acceptance history outside the app when needed.

Can the storefront card be customized?

Yes. Merchants can use app-level card settings and theme block settings for card style, colors, density, shadow, alignment, custom class, and display conditions.

Why is a warning not showing on the storefront?

Check that the app is enabled, the rule is active, the product or cart matches the targets, the correct theme app block is installed, and any block display conditions such as country, customer state, cart subtotal, shipping, or gift card state are met.

How do I get support?

Email [email protected] with the shop domain, rule name, affected page URL, and a short description of what you expected to happen.